How do I contact support or raise a support ticket?

If you can't find the answer to your question in the Knowledge Base or if you have a bug to report, please raise a support ticket. A member of the support team will respond as soon as possible.

Raise a Support Ticket in the app

• Hover over the Settings Cog bottom-left
• Click on Contact Support in the pop-up menu
• Complete and submit the form, giving as much detail as you can

Send an Email

• You can also send an email directly to support@wavebox.io (however, requesting a ticket is better!)

Other ways to reach us

• Request a feature or upvote one that someone else has requested using our Feedback Hub
• Find other Waveboxers and get help from the team in our Discord community
• Get the inside scoop from some of the team on our Reddit channel
• Look out for any new updates on our X/Twitter and LinkedIn