If you're using an Office 365 account and your organisation has configured the domain to disallow new applications by default, you may need to manually enable Wavebox, or use the "no integration" version of Outlook. If this is the case, you may see an error like the one below...

An example error that you may see
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You can't access this application

Wavebox needs permission to access resources in your organisation that only an admin can grant. Please ask an admin to grant permission to this app before you can use it.

Grant access to Wavebox

If your system administrator is happy to allow access to Wavebox, you can ask them to grant this. They can follow the steps on our Admin Consent screen. Once they've completed this, you'll be able to add Outlook normally

Use the "no integration" version of Outlook

If your system administrator isn't ready to grant access to Wavebox just yet, you can use the "no integration" version of Outlook which doesn't require any additional permissions. This does come with some limitations...

  1. Unread badges are unavailable
  2. Desktop notifications only use the basic versions provided by the Outlook web app
  3. Integration points, such as composing new emails and handling email links are not supported

To add this, hover over one of the plus buttons in Wavebox and search the store for Office 365 Outlook (no integration).